What to include in the first message
Write to the clinic through the channel listed on its official website. Keep one thread per clinic so the history stays in one place.
- Your name as it appears on your passport
- The dates you are in Seoul and your departure date
- The concern you would like to discuss, in a sentence or two
- Whether you need English (or another language) during the consultation
- Any medicines, allergies, pregnancy or recent procedures a doctor should know about
Photo rules that make photos useful
Photos help the clinic prepare, but a doctor still decides in person. Send only what you are comfortable sharing, and only through the clinic's official channel.
- Daylight from a window, no flash, no filters, no makeup
- Front view plus left and right sides at the same distance
- A close-up of the area you are asking about
- File names or captions with the date the photo was taken
Before you confirm
Ask the clinic to confirm the date, time, address and the name of the doctor in writing. If a deposit is requested, ask how cancellation and date changes are handled before you pay it.
Messages you can copy
Replace the parts in [square brackets], then paste into the clinic's official channel.
First message: asking for a consultation
Hello, my name is [full name]. I will be in Seoul from [arrival date] to [departure date] and would like a consultation about [concern, e.g. pigmentation on my cheeks]. Could you tell me: 1. Whether the doctor consults in English, or whether a coordinator or interpreter joins. 2. Which dates and times are available. 3. Whether the consent form and aftercare sheet are available in English. I take [medicines / none] and I am allergic to [allergies / nothing known]. I can send daylight photos if helpful. Thank you.
Changing or cancelling a booking
Hello, this is [full name]. I have a consultation booked on [date] at [time]. Unfortunately I need to [move it to another day / cancel it]. [If moving: I am available on [dates/times].] Could you confirm the change in writing, and let me know whether anything happens to my deposit? Thank you.
Aftercare question after you are home
Hello, this is [full name]. I had [treatment name] with Dr [name] on [date]. Since then I have noticed [describe what you see and when it started]. I am attaching photos taken today in daylight, plus a photo from [earlier date] for comparison. I am following the aftercare sheet and using [products]. Could the doctor advise whether this is expected, and whether I should see a doctor locally? Thank you.
